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Returns & Exchanges

Returns and Refunds

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging , you will be responsible for all the shipping charges.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or will you be able to return your item.
To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at octable@comcast.net and send your item to: 254 Oceanic Ave. Lauderdale By The Sea, Florida US 33308.

Shipping
To return your product, you should mail your product to:  254 Oceanic Ave. Lauderdale By The Sea, Florida US 33308
You are responsible for the shipping costs.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping the item to you will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.